Shipping policy
Where we ship
We currently ship to the United Kingdom and the European Union.
Processing & dispatch
Orders are processed within [1–2] business days. You'll receive a shipping confirmation email with tracking as soon as your order is on its way.
Delivery times & costs
- United Kingdom: Standard 3-5 days (£3.99), Express 1-2 days (£5.99)
- Europe: Standard 5-8 days (£25)
Delivery times are estimates and may vary during busy periods or due to customs processing.
EU orders — import VAT & customs
For orders shipped to the European Union, all applicable duties and import taxes are included in the price at checkout. No additional charges will be due upon delivery.
Lost or delayed parcels
If your order hasn't arrived within the estimated timeframe, please contact us at info@lovepompette.co.uk and we will try our best to help.